Installation & Underground Service

We’re excited that fiber network construction is completed in most of Lamoille County! In our partnership with Fidium Fiber, (owned by Consolidated Communications, Inc.), Fidium is building the fiber network and will provide the high-speed internet service. Once the construction builds the fiber distribution network, you will need installation of service to your home or business.

What about installation?

Fidium’s installation policy covers all addresses with existing Consolidated poles or conduits that Fidium can use, as well as all addresses that are 500 feet or less from the access point (pole line, pedestal or road). If your address falls into either of those two categories, Fidium can install your service free of charge!

If your address is more than 500 feet from an access point and does not have existing telephone poles or conduit Fidium can use, please see our news item about potential “long drop” funding to help with the cost of installing the needed poles or conduit on your property. If you decide not to apply for funding and wish to work with a contractor to install conduit on your property, neither Fidium nor Lamoille FiberNet’s long drop fund will cover the cost of the contractor at this time (please see contractor list below), although we will continue to explore solutions to maximize opportunities and access to broadband.

Installation Costs

Please see the table below for a helpful guide on what to do in each situation.

IDMy House/BusinessWhat To Do
1Has existing telephone poles or conduit that Consolidated has used for a phone line or DSL.*Call and order service! Installation is free.
2Does not have existing telephone poles or conduit and is 500 feet or less from the pole line/road.Call and order service! Installation is free.
3Does not have existing telephone poles or conduit and is more than 500 feet from the pole line/road. Email drops@lamoillefiber.net to see if you qualify for “long drop” funding to help prepare your property for fiber. If you decide to instead reach out to a contractor about preparing your property for fiber, please see the details below on exactly what type of conduit Fidium requires.

*If your copper phone line or DSL line is direct buried or if poles or conduit are heavily damaged and unusable Consolidated will not be able to use them and will treat the installation as either line 2 or 3 depending on the length of the drop.

Local Contractors Serving Lamoille County

If your house/building is in situation 3 where you need to install conduit for fiber, and you are not participating in the Lamoille FiberNet long drop program, you’ll need to reach out to a contractor to install conduit for fiber on your property. Fidium requires conduit that is 2-inch PVC with a pull box every 450 feet.

Many landscaping services, excavation and construction companies can assist you with underground conduit installation. Below is a partial list of locally owned and managed providers who serve our communities. While these are not Lamoille Fibernet contractors, they all have experience installing underground utility conduit in Lamoille County. We are providing this list as a convenience to our customers — it is the building owner’s responsibility to ensure all work is performed in accordance with conduit requirements. If you or your selected contractor have any questions, please call Fidium at (877) 769-4771. (If you would like your business added to this list, please contact director@LamoilleFiber.net.)

K BellavanceBarrehttps://bellavancelandworks.com/utilities(802) 279-8488
Northstar Excavation ServicesUnderhill/
Cambridge
(802) 324-8818
Walker ConstructionWaterburyhttps://walkerconst.net/services/(802) 244-7400
All Terrain ExcavatingSo. Burlingtonhttps://www.allterrainexcavatingvt.com(802) 489-6939
Local ElectricMorrisvillehttps://802localelectric.com/contact/(802) 343-6741
Kapusta ExcavatingWolcotthttps://www.kapustaexcavating.com(802) 730-0121
Dale PercyStowehttps://dalepercyinc.com/services/(802) 253-8503

When you schedule your Fidium service installation, you can speak with the Fidium representative about special circumstances on your property, the product(s) you want to order, and whether you will need any special equipment or preparation of your property. Fidium’s internet service comes with a compatible modem, or you may provide your own. If you want to subscribe to the 2Gig product, you may need special equipment and a special installation for which there is a charge. Again, check out the product selection and other information at https://www.fidiumfiber.com.

For other questions about the construction map and ordering or pre-ordering, go to Is fiber available for your address? – Lamoille FiberNet.