Lamoille FiberNet / Fidium Fiber – What do you want to know?
As you likely saw in your Town Report, Lamoille FiberNet has had a very exciting time this past year – and 2024 will be even more so as we build our network and symmetrical, high-speed internet becomes widely available in Lamoille County. Our Phase I plan is that 85% of the on-grid, unserved and underserved addresses in Lamoille County will have high-speed internet access by the end of 2024.*
The advent of fiber optic internet service will bring change – and with change come questions. Lamoille FiberNet is developing a robust Q&A section on its website to help people understand the fiber optic internet service that Consolidated Communications, Inc./Fidium Fiber will be bringing to our county – and to do this right, we need your help. What questions do you have? What information do you need?
For example, here are some questions we have received:
- What is VoIP (voice over internet protocol)?
- Will VoIP work with Lifeline?
- Will VoIP work if our house has two lines (one business, one home)?
- Will my Internet service and VoIP work during power outages?
- Do we have to switch to fiber internet if we’re happy with our current service?
- What equipment will come with standard service?
- Will Fidium installation techs be going door-to-door to urge people to sign up?
(We realize the BIG question is: “When will I get service?” This one will be answered when the engineering and network design is finalized; towns will be notified when construction will occur. To stay updated on the progress, sign up for Lamoille FiberNet’s mailing list.)
Please send your questions to info@lamoillefiber.net – we will post questions and answers anonymously on our website (www.lamoillefiber.net) and in Front Porch Forum. Thank you!
OUR VISION: Every home and business in our territory will be connected to fast, reliable internet service.
OUR MISSION: To prioritize access of unserved and underserved addresses to symmetrical, high speed, and affordable internet service – as soon as possible.
*To see if your address is in Phase I (I.e., the 2024 build), please contact our Construction Engineer, Fabian Bourgeois (fabian.bourgeois@lamoillefiber.net).
